C&J Bus Reviews

C&J Bus has an overall rating of 2.0 based on 22 reviews. Customer feedback on C&J Bus is mixed.

2.0/5.0

22 reviews

5 Stars

0

4 Stars

3

3 Stars

2

2 Stars

9

1 Star

8

All C&J Bus Reviews (22)
joyceramirez2431
May 23, 2026
"For some reason, the seat felt really…"
For some reason, the seat felt really hard the whole ride, and the bus looked kind of dirty too. It just didn’t feel very comfortable or well taken care of
bruce1995
May 22, 2026
"The ride felt rough, and it was..."
The ride felt rough, and it was louder than I expected. I could feel just about every bump, and the cabin noise started to get old quickly. That said, it wasn’t a total dealbreaker or anything, but I definitely wouldn’t call it a smooth or quiet trip...
chestershipp2002
May 15, 2026
"Confusing booking experience"
Not gonna lie, booking through ridecj.com was frustrating. The whole ticket process felt confusing, and even though my payment went through, the confirmation took forever to show up. I kept having to check my email just to make sure everything was okay. Definitely not a smooth experience, and I probably wouldn’t use it again
lori1998
May 12, 2026
"Wish the wheelchair info was clearer"
I was trying to book a ride for my dad and needed to check the wheelchair options, but it was a little confusing. The site didn’t really explain what was available, so I ended up calling around and still wasn’t totally sure what to expect. The drivers I dealt with were really nice, but the accessibility details should be much easier to find before booking.
RobertSharp_78
April 22, 2026
"Parking was more stressful than expected"
I had a tough time finding parking near the stop. There weren’t many spots available, and the signs weren’t very clear, so I ended up circling around for a while and almost missed my ride. Definitely not ideal if you’re planning to drive there first. Has anyone else had the same issue?
ThomasRitchie_65
April 19, 2026
"Refund process left a bad impression"
I booked a ride and ended up needing to cancel, and that’s when the refund policy became really frustrating. It felt like the rules were way stricter than expected, and not clear enough until after I had already paid. Once my money was in, I started feeling like I couldn’t really trust the process. I don’t like being charged for something I didn’t even use, and this whole experience makes me hesitant to book with them again unless they make the refund terms way more upfront and fair.
hello_aline922
April 16, 2026
"RideCJ was, umm, okay overall…"
RideCJ was, umm, okay overall. I wouldn’t say I was super impressed, but it wasn’t bad either. The price felt fair for what I got, though a few things were kind of average. If you’re trying not to spend too much, it gets the job done. Just don’t go in expecting anything amazing. Overall, it’s decent value, and I might use it again
CindaSwartz_84
April 16, 2026
"Bus was sorta too cold"
The AC was blasting pretty much the whole ride, and it made the bus feel sorta uncomfortably cold
ClarenceMorrison
April 14, 2026
"Solid routes, just missing a few small-town stops"
Not gonna lie, I used ridecj.com to look up a trip and the route coverage was actually good. They had the main places I needed, plus a nice mix of destinations instead of only focusing on the big city stops.

The only reason I’d go with 4 stars is that I wish they had a few more smaller towns listed. Overall though, it was simple to use and I was able to find what I needed without much hassle.
willie_White75
April 12, 2026
"I booked the airport transfer thinking it..."
I booked the airport transfer thinking it would make things easier, but the pickup spot was confusing. The driver also took quite a while to show up, which was frustrating after a flight. It wasn’t a totally bad experience, but whoever runs this really needs to make the pickup instructions clearer because it wasn’t very convenient.
Evelyn_boatman96
April 02, 2026
"Convenient terminal spot, but I’m not sure I trust it now"
The location by the terminal was the best part. It was easy enough to get to, and I didn’t have to drag my bag very far, which I appreciated. But the signs weren’t great, and the first time through felt more confusing than it should’ve been. It did the job in the end, but it wasn’t exactly smooth, and that kind of made me lose some trust in how reliable the whole setup is.
Charles_wilson73
March 23, 2026
"WiFi Was Bad"
The bus ride itself was fine, but the onboard WiFi was kind of a mess. It kept dropping every few minutes, and pages took forever to load. I mean, it’s not a huge deal if you’re just relaxing, but if you’re trying to get some work done, yeah, not great.
HarryStepro
March 18, 2026
"Alerts showed up way too late"
The trip texts came in super late, and the service alerts didn’t even line up with what the app was showing. The driver was fine, but I was basically left guessing what was going on the whole time.
rudy2003
March 10, 2026
"Expected basic support, got silence"
I expected getting help to be straightforward, especially since my question was simple. But I reached out to support a few times and didn’t hear anything back for days. It was frustrating because I wasn’t asking for much, just a quick answer. The whole experience felt like a letdown, and I don’t think I’d use them again.
emily1970
March 09, 2026
"I’m frustrated with the schedule. There are barely..."
I’m frustrated with the schedule. There are barely any buses during the times I rely on them, and the ones that do show up are at such awkward times that it makes planning my day a hassle.
richard2004
February 16, 2026
"Showed Up Right on Time"
They were on time and really reliable, which I appreciated. Everything with this went smoothly, and I didn’t have to worry about that kind of stuff at all.
KINNEY
February 10, 2026
"I really needed to charge my phone..."
I really needed to charge my phone during the ride, but the outlet kept cutting in and out like it had one job and still wanted a break. Frustrating when the so-called power source acts more like a decorative hole in the wall.
WARD
January 31, 2026
"Not the Best Terminal Experience"
I wasn’t too impressed with this terminal during my visit. There weren’t many seats, the restroom could’ve been cleaner, and food options were almost nonexistent. I ended up feeling uncomfortable and bored while waiting. If my experience is anything to go by, it’s not a place I’d want to spend much extra time in.
james2003
January 27, 2026
"Boarding was, like, mostly organized"
Boarding was smooth overall, like it felt mostly organized and easy enough. It was just, you know, a little slow at times, but not a huge deal.
willa-Moronta
January 26, 2026
"Honestly, the driver was really unprofessional"
I’m giving 1 star because the driver was not professional at all. Right away, he had a bad attitude, barely acknowledged me, and then kept making rude comments during the ride. What really bothered me was the way he was driving too, braking hard, switching lanes like he was in a rush, and not really paying attention. I felt stressed the whole time and couldn’t wait to get out. I booked expecting a normal, safe ride, but this was just uncomfortable. If this is how drivers act on C&J Bus, I don’t think I’d use them again.

View More Reviews

Have a question about C&J Bus?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.